From: P&G Consumer Relations
Date: Friday, September 28, 2007 9:54 PM
Subject: Thanks for contacting P&G. [Incident: 070923-000744]
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Thanks for writing.
I regret to hear that you don't like (you didn't have to say hate) the changes we made to Tampax. Whenever we introduce new products, we like to hear from people (who like our changes) who've tried them so we know what other improvements you might like. Your satisfaction means a great deal to us. I'm sharing your comments with the rest of the Tampax Team (and we're having a good laugh).
Tampax Tampons are now shorter and wider for improved fit to your (the average 15 year old girls) body. They also have a new built in back up skirt (skirt? what tampon needs a skirt??). This is a thin, absorbent layer of material that helps pull fluid (down toward the string) up into the tampon, keeping it from going (up into the tampon) down the string. While we've upgraded (made it less expensive to manufacture) the tampon, we haven't changed the absorbency (much) and we would expect you to have the same great protection (NOT).
You may be interested in trying Tampax Pearl (since you haven't tried anything new in years). Since you've included your postal address (because you could not send the email without it), I'm sending you a coupon to (prove I responded to you) give it a try. You should receive it at the mailing address you provided within the next 3-4 weeks.
Thanks again (for being a pain in my butt) for writing.
Pattie
Tampax Team
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NOT the answer I was looking for.
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